FrontDeskIQ is the one platform your teams and customers actually talk to — with knowledge, document, and automation capabilities built in. Proven, configurable, and fast to roll out.
Your people ask on the device they already use — FrontDeskIQ takes it from there, drawing on KnowledgeIQ, DocumentIQ, and AutomateIQ to get the work done.
KnowledgeIQ, DocumentIQ, and AutomateIQ aren't separate products to choose between — they're capabilities inside FrontDeskIQ, working on the same content, the same security model, and the same deployment.
FrontDeskIQ is the AdeptivIQ platform — one AI assistant your people and customers talk to, delivered as web, mobile, and desktop apps. Everything else happens behind it: it draws on your knowledge, reads your documents, and runs your workflows — always in your brand voice, with a graceful handoff to a person when it's needed.
The knowledge capability inside FrontDeskIQ. It works across your unstructured content and your structured data — documents, wikis, and policies alongside the records held in your databases, CRM, ERP, and line-of-business systems. Ask a question that spans a signed contract and the customer record behind it, and the answer draws on both, cited and in seconds.
The document capability inside FrontDeskIQ. It extracts, classifies, and understands high-volume documents — invoices, contracts, forms, and reports — validates what it finds against your business rules, and routes the result into the workflow that acts on it.
The automation capability inside FrontDeskIQ. AI agents run entire business processes end to end — reasoning over your data, acting across your systems, handling exceptions intelligently, and bringing a person in when judgment is needed.
FrontDeskIQ is what your people see. These are the AI disciplines it is built on — the same engineering we bring to custom work, applied to the platform.
Agents that reason, plan, and act across your systems, with the right human oversight.
Read more →Interpret images and video with human-like accuracy for inspection, detection, and visual decisions.
Read more →Generative models grounded in your proprietary data — accurate, secure, and business-ready.
Read more →AI that drafts working applications and code from natural language, accelerating delivery.
Read more →Chat, voice, and assistant experiences that understand context and resolve real customer needs.
Read more →Custom machine learning models for forecasting, scoring, and pattern detection at scale.
Read more →Pre-built cores and connectors mean rollout is measured in weeks. You see value before the budget cycle closes.
Permission-aware access, data isolation, and audit trails are built in — not bolted on after a security review.
Every deployment is tuned to your content, terminology, and workflows — the product fits you, not the reverse.
You get real engineers on call — for onboarding, tuning, and the questions a help desk can't answer.
Deploy each product wherever it fits your security and operating model, and run it as a subscription with support and upgrades included — so the software keeps improving without surprise costs.
Run each product inside your own cloud or data centre so your data never leaves your boundary — the right fit for regulated, security-sensitive teams that need full control.
Prefer to stay hands-off? We host and operate the product as a fully managed service, so your team carries none of the infrastructure, scaling, or maintenance load.
Every subscription bundles ongoing support and continuous upgrades — new features, model improvements, and security updates land automatically, with senior engineers on hand when you need them.
A 30-minute walkthrough on your content — so you can judge the fit, not the pitch.